How long will it take to receive my order?
Orders are typically delivered within 3-7 business days, depending on your location. You will receive a tracking number once your order has been shipped.
Which countries do you deliver to?
We deliver worldwide. Please check our delivery policy for a list of countries we service.
How can I pay for my order?
You can pay for your order using major credit/debit cards, PayPal, or through cash on delivery (COD), depending on your location.
What happens if my order arrives damaged?
If your order arrives damaged, please contact our customer service within 48 hours of receiving the product. We will guide you on how to return the item and arrange a replacement.
What if I receive a wrong item?
If you receive an incorrect item, please contact us immediately. We will assist you with returning the wrong item and sending the correct one.
Can I cancel my order?
Orders can be canceled within 24 hours of placement. Please contact us as soon as possible if you wish to cancel your order.
Can I return a perfume after trying it?
Due to hygiene reasons, perfumes cannot be returned after they have been opened or tried. Please make sure you are satisfied with your purchase before using the product.
Can I pay with a card when choosing cash on delivery?
Unfortunately, you cannot use a card for cash on delivery orders. Cash on delivery payments are made in cash upon delivery.
Can I place an order via WhatsApp?
Yes, you can place an order through WhatsApp. Simply send us a message with your order details, and we will assist you in completing the purchase.
Can I choose a specific delivery time?
We currently do not offer the option to select a specific delivery time. However, you will receive a tracking number and can track your order to estimate the delivery time.